Services
HPS is a national, physician-led Management Services Organization that empowers independent physicians to compete, succeed, and thrive. HPS preserves your independence, optimizes compensation, refines practice operations, and helps you focus on providing quality care. The HPS team are nationally recognized experts in health care policy, medical economics, health information technology, design thinking, digital media, operations, and financial intelligence.
Marketing and Advertising
HPS utilizes research and data to understand your competitive marketplace. Your HPS team develops a marketing plan of action and is always one step ahead. We strategically plan creative and innovative solutions customized for each network physician. Some of your marketing and development solutions may include:
- Marketing Analysis and Planning
- Search Engine Optimization (SEO)
- Search Engine Marketing (Pay Per Click Management)
- Email Marketing
- Social Media Content and Ad Maintenance
- Reputation Management
- Print, Direct Mail, Billboard, TV and Radio Advertising
- Development of physician liaisons for ongoing referrals
Insurance and Authorizations
HPS makes it easy to collect all revenue you’ve earned and you don’t have to fight for it. Leave the day-to-day medical billing and collections to your HPS team and eliminate the hassle and stress. Just some of the revenue cycle management services we offer are:
- Insurance Payer Negotiations
- Billing and Collections Review and Analysis
- Charge Entry, Payment Posting, Insurance, and Patient Collections
- Centralized Insurance Authorization
- In-Bound Call Center with 24/7 live operators for overflow, emergency, and new patients
- Billing oversight of internal staff or third-party agency
Practice Operations
Your HPS team drives the success of all network physicians. HPS measures through research and data to establish successful training methods and support systems that your staff members may use and follow. We ensure your staff runs like a well-oiled machine, without a sweatshop management culture, so your practice operates at peak performance. To learn more about our methods and systems, contact HPS today!
- Detailed Training for Physicians, Physician Assistants, Advanced Nurse Practitioners, Nurses, Ultrasound Technologists, and Medical Assistants
- Clinical Staff Training
- Credentialing Support
- Key Performance Measures and best practice comparisons
- Monthly Review on site or by teleconference
- Staff Support Hotline
Staffing and Retention
HPS provides network physicians with a solution for all matters that a human resources department typically handles. We help you identify, engage, and retain employees that grow your practice and delight your patients.
- Payroll
- Practice Accounting
- Employee Benefits
- Bonus Plan
- Insurance – medical and general liability, casualty, and business
- Review Process
- Job Descriptions
- Fully outsourced HR
Practice Intelligence
HPS creates the best patient and employee experience for all network physicians and practices. Customized scorecards are designed for every practice to analyze every detail of their business. Your HPS team continuously evaluates and benchmarks your practice data with the data of top performing practices, to establish and promote innovative ideas so your practice can operate at its highest potential. When your practice is operating at its best, you and your staff will be able to focus on offering the best possible care and best patient experience. Success begets success.
- Fully designed and outlined patient journey, customized for your office
- Operational Best Practices
- Ongoing analysis and updating
- Annual process audits
EMR and Software
Choosing the wrong EMR vendor can easily bury a medical practice. Not a risk for Health Performance Specialists network physicians. Why? Because HPS team members are nationally recognized experts in health care policy, medical economics, and health information technology including EMR, medical informatics, and telemedicine. You’ll have access to industry-leading software and technology systems to manage your office:
- Top-tier, clinical EMR with integrated, patented billing rules engine and patient portal
- Integrated Telemedicine and Smartphone patient engagement apps
- Clinical Photography Software – secure, HIPAA-compliant, cloud-based
- Weekly Data Analytics and reporting
- Email – simple, secure, HIPAA-compliant email
- Document Management – secure, HIPAA-compliant storage of private health information
- Systems Backups
- Local Computer and IT Support